Help & FAQ
Below are a few frequently asked questions from the Helpful Chat community - ask your own at hello@helpful.chat
The goal of Helpful Chat is to be the easiest first step you can take towards talking about something that might be bothering you. Sometimes it just helps to get something off your chest, and a listening ear can be all it takes to help start that process.
Helpful chat helps connect regular people from the public to each other. We do not have paid counselling staff, just kind people who want to listen to you and potentially give their own interpretation of what you might be going through.
Nope! Just a bunch of patience and care towards what your talker has to say. Some users find switching between roles can be as theraputic as talking by itself. Sometimes the best person to listen is the one that's previously experienced the issue the talker might be currently going through.